Our Team

Our team has combined experience in disability services, mental health, NDIS planning, support coordination, business development, law and commerce, dispute resolution, marketing and communication. We are strategically designing a future of growth, creating employment opportunities, engaging in technology, and providing practical and innovative support to people with disability. We are a team driven by the same purpose: people helping people.

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Barbara (Barb) Lightburn

Founder and Director

Barb has worked in the community service and regional development sector for over thirty years. She has extensive experience in economic development, support coordination and NDIS planning, a Bachelor of Education, Masters of Dispute Resolution and studies in positive behaviour support. It was Barb’s belief that people with a disability should live a life of their choosing that is fulfilled and enriched by doing the things they love that led to the creation of MAP. Barbara is a courageous leader who walks with her team and strives to create economic stability and well-being for clients and employees.

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Charlotte Williams

General Manager

Charlotte’s desire to be a part of a community organisation where decision making achieves the best outcomes for individuals led her to the role of General Manager at My Ability Pathway (MAP). Armed with a Bachelor of Business and a Graduate Diploma in Social Science, Charlotte brings extensive skills and experience in business development and planning, communications, brand management and marketing. This, combined with her strong sense of justice and diplomatic relationship management, makes her the ideal person to lead the team at MAP. Charlotte’s approach is thoughtful, considered and balanced, yet she is outgoing, approachable and optimistic. Charlotte will greet you with a smile, listen intently and create a sense of warmth and confidence in any situation.

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Nicole Martin

Finance and Systems Coordinator

With an eye for detail, Nicole brings a flare for numbers and a penchant for processes to the MAP team. Her experience in customer service, natural warmth and kindness has fashioned her people-first approach. Since starting with MAP in a data entry role, Nicole's responsibilities and capacity have expanded across financial management, administration and systems management. Her proficiency keeps the wheels rolling and supports MAP's more comprehensive picture of exceptional service delivery.

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Sally Kennedy

Team Leader

Sally has always understood that every person’s experience is different and unique, as are their goals and wants for their lives. Combined with her expertise in the disability sector, which includes roles as Resource and Development Officer, House Manager and community support, she has developed into a genuinely person-centred Team Leader. Sally engages intently to understand individuals so she can design the supports that give them the best opportunity to live an enriched life. Her interest in Acquired Brain Injuries (ABI) and younger onset dementia has seen Sally undertake a Diploma in Dementia Care. Sally is gentle by nature. She listens to understand and is deliberate in her approach, with an unwavering determination to achieve the best outcomes for people with disability.

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Subigya (Subi) Uprety

SIL Accommodation Leader

Subi’s upbringing in a family environment with his grandparents sparked a natural passion for supporting older people and those with disability. He strengthened his knowledge with a Certificate IV in Disability and a Diploma of Community Services, and continues to expand his expertise in Dementia Care. Subi has been with My Ability Pathway for three years, starting as a Support Worker and now leading the Accommodation Services team. He oversees the daily operation of the SIL house, supports clients directly, and works closely with key workers and Sally to ensure all support is thoughtful, client-focused, and of the highest quality.

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Alanna Felby

Support Coordinator and Projects Coordinator

Empathetic, warm and professional, Alanna is passionate about inclusion and equality for all people, balancing a compassionate nature with a meticulous work ethic. Nearing twenty years' experience working with vulnerable people, along with lived experience of invisible disability, Alanna is intensely knowledgeable about the barriers people may face. Dedicated to helping overcome them, Alanna is invested in supporting people to lead healthy, fulfilling lives. Excelling wherever xe applies xerself, Alanna’s adaptive strengths have led to a dual pathway at MAP, supporting exceptional outcomes for clients as a Support Coordinator, and for MAP as Projects Coordinator.

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Carmen Bliss

Team Mentor

With over 15 years’ experience in a counselling role, Carmen Bliss has an open approach, working closely with staff to create success in achieving their professional and personal goals. Carmen excels at engaging with people, taking the time to truly understand them and their needs. Her compassionate approach and ability to connect with staff ensure that they receive personalised, effective support. Carmen's expertise in coordinating services and guiding her team make her an invaluable asset to the MAP Support Coordination and Disability services.